Besides the aesthetic appeal of M-KEM's Dispensary, the design has resulted in time saving, greater comfort and less hassle for the M-KEM consumer. The divisions between the computers ensure consumer privacy and the layout has solved the problem of long queues of people. Comfortable seating is provided as well as a facility to enable them to browse until called.

In addition to the above is the M-KEM ACCESS Card which, when swiped, produces the patients details thereby saving time at the dispensary when filling prescriptions.

Remember that M-KEM is always open for your convenience - ALL day, every day and ALL night, every night.


M-KEM has joined a group of large independent pharmacies operating nationally in order to obtain chronic medical aid contracts which have not been available to individual pharmacies. If you are a member of the following medical aids, you may now obtain your chronic medicines at M-KEM.

  1. - Discovery
  2. - Transmed
  3. - Bankmed
  4. - Medihelp
  5. - Gems
  6. - Prosano
  7. - Ned Group
  8. - Hosmed
  9. - Liberty
  10. - Fedhealth
  11. - Motor
  12. - Momemtum
  13. - Bonitas
  14. - Metropolitan
  15. - Topmed
  16. - Best Med
  17. - Resolution Health
  18. - Oxygen
  19. - Care Cross

Although certain medical aid contracts are not available to M-KEM at this stage. Members are not precluded from purchasing their medicines from M-KEM with the obvious advantages and claiming from their medical aids.

Please be reminded that generic alternatives are available for the majority of prescribed items and you are advised to discuss the pricing advantages when obtaining your medication.


Generic alternatives are available for a wide range of prescribed items. The Pharmacist will always make it clear that generics are available allowing the client to make an informed decision.


M-KEM's 24 Hour Pharmacy prides itself on its calibre of staff. The Pharmacists' principal duty is to ensure that patients receive the correct medication and are clear as to the manner in which it is to be used. In order to allow Pharmacists to carry out the function which they are qualified / trained to perform, Pharmacist Assistants perform the supporting role in the Dispensary. They have a recognised two-year qualification and are permitted by law to carry out these functions under the supervision of a Pharmacist.


Customers who have repeat prescriptions can now make use of M-Kem's fax (021 945 2350), phone (021 948 5706) or e-mail (rx@mkem.co.za) service to send through the prescriptions which they can then collect at their later convenience.

Call Centre: M-KEM has initiated a system for repeats of chronic medication. By simply requesting the service at M-KEM's Dispensary, repeats will be processed automatically on a monthly basis. An SMS is then sent to the patient to collect at their earliest convenience.

Blister Centre: M-KEM has introduced a Blister Centre which carries out the pre packaging of medication for patients in an easy dose format. This is particualrly relevant to old age homes and care givers of patients on complicated medication regimes.
Email: medipak@mkem.co.za

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